Therapists Accepting Carelon Behavioral Health
14,523 in-network mental health providers across 52 states
Updated
Carelon Behavioral Health, a spin-off from Anthem's previous behavioral health division, manages behavioral health benefits for over 14,500 mental health professionals across all 52 states. If your employer or insurance plan uses Carelon for behavioral health, you're part of a specialized network focused exclusively on mental health and substance abuse services.
Access Carelon's services through the Carelon member portal or by calling the behavioral health number on your insurance card. Carelon-managed plans typically offer direct access to therapists without primary care referral requirements. Most plans cover therapy with manageable copays ($20-$45 per session) and no or minimal prior authorization for routine care.
One advantage of Carelon's specialized focus is their deep expertise in behavioral health. Unlike general health insurance plans that manage both medical and mental health, Carelon concentrates exclusively on behavioral health. This can translate to faster claims processing, more knowledgeable customer service representatives, and better integration with behavioral health providers.
Carelon Behavioral Health Coverage at a Glance
14,523
In-Network Providers
52
States Covered
$139
Avg Session Fee
$20-$385
Fee Range
Top Specialties Among Carelon Behavioral Health Therapists
Number of Carelon Behavioral Health-accepting therapists specializing in each area (from 87K+ therapist profiles)
Understanding Your Carelon Behavioral Health Therapy Benefits
Carelon's behavioral health benefits are structured around outpatient therapy, psychiatric care, and substance abuse treatment. Most plans cover individual psychotherapy at 80-100% of the allowed amount after you meet your deductible, with copays typically between $20-$40 per visit for in-network providers.
Carelon has been noted for reducing prior authorization requirements for behavioral health services. Many plans allow therapy to begin immediately without authorization, with Carelon conducting post-review. This approach removes barriers to accessing mental health care, which is critical given the shortage of mental health professionals.
Virtual therapy through Carelon is reimbursed at parity with in-person visits - same copay, same deductible application, and no geographic restrictions on virtual care. Carelon has actively promoted telehealth mental health, making virtual therapy readily accessible regardless of location.
For out-of-network behavioral health care, Carelon typically covers 50-70% coinsurance after a higher deductible. Carelon clearly communicates "reasonable and customary" fee estimates, helping you understand potential out-of-pocket costs before seeking out-of-network care. Balance billing is possible, so always request a cost estimate.
What Carelon Behavioral Health Covers for Mental Health
Carelon covers a comprehensive range of evidence-based mental health treatments without clinical limitations. Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), EMDR, Acceptance and Commitment Therapy (ACT), and other evidence-based approaches are all standard covered services.
Substance abuse and addiction treatment is a particular strength for Carelon given its specialized focus. Coverage includes Medication-Assisted Treatment (MAT) for opioid and alcohol addiction, intensive outpatient programs, individual counseling, and group therapy. Carelon has invested in specialized addiction treatment networks.
Family and couples therapy are covered by Carelon without requiring separate diagnoses for family members. Multi-person session codes are clearly reimbursable. Carelon's provider community is particularly strong in relational therapy approaches, making it easier to find a therapist with couples or family systems expertise.
Psychological and neuropsychological testing for conditions like ADHD, autism, and learning disabilities are covered by most Carelon plans. Testing may require prior authorization, though Carelon typically processes authorizations within 2-5 business days. Group-based programs like DBT skills training are also reimbursable.
Find a Therapist Near You
Browse our directory of 30,144 verified therapist profiles with detailed information about specialties, fees, and availability.
Browse TherapistsFrequently Asked Questions About Carelon Behavioral Health Therapy Coverage
How many therapists accept Carelon Behavioral Health?
Based on our data covering 87,000+ therapist profiles, approximately 14,523 therapists accept Carelon Behavioral Health across 52 states. This makes Carelon Behavioral Health one of the more widely accepted insurance plans for mental health services in the United States.
What specialties can I find with Carelon Behavioral Health coverage?
Therapists accepting Carelon Behavioral Health cover a wide range of specialties including Anxiety (10,008 providers), Depression (8,168 providers), Trauma and PTSD (5,021 providers), Coping Skills (4,227 providers), Relationship Issues (3,181 providers). This breadth of coverage means you can find specialized care for most mental health concerns.
How much does therapy cost with Carelon Behavioral Health?
Among therapists who accept Carelon Behavioral Health, listed session fees average around $139, ranging from $20 to $385. Your actual out-of-pocket cost depends on your specific plan's copay, coinsurance, and deductible. Many in-network visits have a copay of $20-$60. Contact your plan for exact benefit details.
Can I see a Carelon Behavioral Health therapist online?
Yes. Most Carelon Behavioral Health plans now cover telehealth therapy at the same rate as in-person visits. Many therapists in our directory who accept Carelon Behavioral Health offer virtual sessions, giving you access to in-network care from anywhere in your plan's service area.
How do I verify my Carelon Behavioral Health therapy benefits?
Call the member services number on the back of your Carelon Behavioral Health card and ask about your behavioral health benefits. Key questions: What is my copay for outpatient therapy? Do I need a referral? What is my deductible for behavioral health? Is there a session limit? You can also check the Carelon Behavioral Health member portal online.
Are there Carelon Behavioral Health therapists who speak languages other than English?
Yes. Therapists accepting Carelon Behavioral Health include providers who speak Spanish (555), French (74), Portuguese (49), Hindi (40), Italian (37) and more. Multilingual therapists can provide more effective treatment when you're working through complex emotions in your primary language.